PRIVACY POLICY

At Luxus Real Estates (hereinafter “we”, “our website”, or “the site”), we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal data in accordance with applicable regulations:

Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR)
Spanish Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)
Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE)

We recommend that you read this Policy carefully to understand how we handle your personal information.

1. Data Controller

Identity: Luxus Real Estates
Website: https://luxusrealestates.com/
Contact email: [insert contact email, e.g. info@luxusrealestates.com]
Activity: Real Estate Agency / Real Estate Services

2. Principles Applied to Data Processing

When processing your personal data, we apply the following principles in line with the GDPR:

Lawfulness, fairness, and transparency: we will always seek your consent for specific purposes.
Data minimization: we only request data that is strictly necessary.
Purpose limitation: data will only be processed for the purposes described.
Accuracy: we strive to keep your data accurate and up to date.
Storage limitation: data will be kept only as long as necessary for its purpose.
Integrity and confidentiality: your data will be treated securely and confidentially.

3. What Personal Data Do We Collect?

At Luxus Real Estates, we may collect and process the following categories of data:

Identification data: first name, last name.
Contact data: email address, phone number.
Browsing data: IP address, device type, browser, pages visited, approximate location.
Information provided in contact, subscription, or inquiry forms.
Commercial information if you are a client or supplier.

We never request special categories of data (e.g. ethnic origin, health, religion, sexual orientation).

4. Purposes of Processing

We process your personal data for the following purposes:

Managing information or contact requests sent through our website form.
Providing contracted or requested services.
Managing subscriptions to newsletters or mailing lists.
Sending commercial communications related to our services, always with your consent.
Analyzing website browsing to improve the user experience (via cookies, subject to user consent).
Complying with legal obligations.

5. Legal Basis for Processing

The legal bases for processing your personal data may include:

Your express consent (e.g. when filling in a form or accepting analytical/advertising cookies).
The performance of a contract or pre-contract (e.g. service requests or quotations).
Compliance with legal obligations.
Our legitimate interest in improving our services and ensuring website security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities arising from that purpose or processing.

For example:

Contact or form data: for as long as the relationship lasts or until you request deletion.
Marketing communications data: until you withdraw your consent.
Billing or transaction data: for the periods required by tax legislation.

7. Data Recipients

In general, we do not share your personal data with third parties except when legally required or when you have given us express authorization.

We may share data with external service providers (data processors) who help us with tasks such as:

Web hosting services.
Analytics services (e.g. Google Analytics).
Marketing or email services.
Technology providers.

These providers will only process your data following our instructions and with appropriate contractual safeguards (including the European Commission’s standard contractual clauses if there is an international transfer).

8. International Data Transfers

Some of our providers may be located outside the European Economic Area (EEA), such as Google LLC or Meta Platforms.

In these cases, we ensure that such international transfers are carried out with appropriate safeguards, such as the European Commission’s approved standard contractual clauses.

9. User Rights

You have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data (“right to be forgotten”) when, among other reasons, it is no longer needed for the purposes for which it was collected.
Request restriction of processing in certain circumstances.
Object to the processing of your data.
Request the portability of your data.
Withdraw consent at any time, without affecting the lawfulness of prior processing.

You can exercise your rights by sending a request to our email address: info@luxusrealestates.com, clearly indicating your request.

Additionally, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated: www.aepd.es.

10. Data Security

At Luxus Real Estates, we adopt appropriate technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, or unauthorized access or processing.

However, users should be aware that security measures on the Internet are not foolproof.

11. Browsing and Cookies

This website uses cookies and similar technologies to analyze user browsing, personalize content, and display advertising tailored to your interests.

For more information, please see our Cookie Policy (or the corresponding link on your website).

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect legal changes or changes in website operation.

We recommend reviewing it periodically. The date of the last update appears at the beginning of the document.

13. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

✉️ Contact email: info@luxusrealestates.com
🌐 Website: https://luxusrealestates.com/